Close

Who We Are

Strategic Plan

Board of Directors

Staff

Annual Reports

Overview

Transition Services

Sample Daily Schedule

Facilities Tour

Overview

Measuring Success

Success Stories

For Caregivers

For Professionals

Fees for Service

Apply

Corporate Partners

Planned Giving

Donate

Wishing Well

Exploring Mental Health

Summer Solstice 2026

How Hopewell Helps Families Thrive: Support, Services & Success

By Sarah Turner, Clinical Services Coordinator

It starts with a phone call, most often from a family member looking for help for their loved one. These calls can be difficult as callers recount the mental health struggles, hospitalizations, failed treatments and the impact on their entire family unit. Residential mental health is not covered by most insurance companies. If there is any coverage at all, it is most often for only a few days. Paying for services out of pocket can be a financial struggle for many people. Thanks to our many generous donors, Hopewell is able to offer a discounted rate for those that qualify.

Once an admission happens, Medicaid eligibility is assessed, and if the resident qualifies, we start the Medicaid application process. Medicaid will not pay for residential mental health treatment; however they will pay for medications, medical visits, hospitalizations, lab testing, even vision and dental care. Even if a resident already has a private or commercial plan, Medicaid can be used for secondary coverage. Medicaid establishment is useful for discharge planning as well. There are many providers and mental health services in the Cleveland area that are excellent discharge options for Hopewell residents but require Medicaid establishment.

Discharging from Hopewell is an exciting time for residents, but it can also be anxiety inducing. Leaving residential treatment without having worked in months, sometimes years, brings many challenges. We are able to connect residents with Opportunities for Ohioans with Disabilities Bureau of Vocational Rehabilitation to help with job readiness and job placement.

For residents who are unable to work, Hopewell can help them to apply for disability benefits. Social Security Disability Insurance (SSDI) provides monthly income to individuals who are limited in their ability to work because of physical or mental disability and have contributed Social Security tax contributions through prior work. As of 2019, over two million people received SSDI benefits due to mood, psychiatric, or other mental disability, amounting to one in five SSDI beneficiaries.

Supplemental Security Income (SSI) is a needs-based program that provides financial assistance to disabled individuals with low resources. Eligibility requires a disability determination and financial need determined by income and assets. According to the National Alliance on Mental Illness (NAMI), currently about eight million individuals rely on SSI benefits, including many people with severe mental health conditions. Having income, even disability income, can help foster a sense of independence for individuals who are experiencing mental health struggles and are unable to work.

Entering residential mental health treatment can be a stressful time for individuals and their families. At Hopewell we do everything we can to help ease the financial strain and help our clients foster independence.

Overview: Our Virtual Introduction to Residence at Hopewell

Those contemplating a stay at Hopewell are commonly facing a crisis. We know this very well. In turn we have designed two COVID-sensitive pathways to entering Hopewell.

One is for those who are fully vaccinated, or who are coming directly from a clinical setting, such as a hospital inpatient unit or another residential care setting. In most cases, those coming with full vaccination or from these settings will be able to directly enter the Hopewell residential program. For details, call Laura Scarnecchia, our Director of Admissions, at 440-426-2009.

The other pathway is for those not fully vaccinated coming from more risky community settings. This pathway is our “virtual introduction program”–which provides both direct and immediate support with measures to keep our current residents safe.

Our virtual introduction to Hopewell initiates our clinical relationship with a prospective resident, introduces and orients them to Hopewell, and protects our current residents by requiring most not fully vaccinated prospective residents to be isolated from others for an individually-tailored period, typically seven days, before they can enter our residential community.

Involvement in Virtual Hopewell Programming

The prospective resident will engage in online telehealth for clinical and orientation programming. This will help them make progress on the goals that bring them to Hopewell, speed their transition into our community once they are in residence, and help manage the stresses of being in quarantine.

Quarantine

The purpose of quarantine is to protect our current residents through most prospective residents from community settings isolating themselves from other people for their individually designed quarantine period.

Prospective residents will commonly be accompanied by one family member or other support person during the first part, or all, of their quarantine.

A quarantine location will be mutually agreed to by Hopewell and the prospective resident/prospective resident family. It could include our Depot two-bedroom apartment on our property, or another location, typically within an easy non-stop drive of Hopewell.

In working with prospective residents and their families, we have found together many creative solutions to quarantine challenges that at first appeared impossible to overcome.

Successfully Transitioning from Quarantine to Hopewell

Completing the quarantine means complying with all the requirements of the quarantine, being symptom free the entire period, and actively participating in clinical and orientation activities while in quarantine.

Upon successful completion of the quarantine, the prospective resident will begin in our residential program.

DONATE